ABSTRACT
Due to COVID-19, universities have shifted to offer online learning for their students from traditional face-to-face learning. Despite various efforts made by university administrators for their students' online learning during the COVID-19 pandemic, not much has been identified about how students perceived online learning and what factors affected their online learning engagement and outcomes. Examining students' motivation, self-efficacy, and anxiety as key factors for their online learning engagement and outcomes, this study conducted a self-administered online survey with college students in three countries: the U.S., South Korea, and Colombia. This study used SEM to test hypotheses and conducted a multi-group analysis to find differences among students. The findings indicated that students' self-efficacy and anxiety significantly impacted their online learning engagement, influencing online learning outcomes. Although students were highly engaged in online learning, their perceived online learning was not so effective and rigorous compared to face-to-face learning.
ABSTRACT
In an uncertain and escalating risk period resulting from the prolonged pandemic crisis, this study aimed to identify the dimensional nature of online travel agencies' (OTAs) website credibility, and empirically investigate the effects of its components on attitude and behavioral intentions. This study was conducted by collecting 559 questionnaires from mainland Chinese OTA users in the middle of the COVID-19 pandemic. The data analyses showed that OTA website credibility comprised six components. Other proposed paths, with the exception of four, were significant at the .05 or .001 level. Interestingly, the paths between content credibility and attitude toward the OTA and between content credibility and loyalty to the OTA were not significant. However, overall, it was confirmed that OTA website credibility determined attitude toward the OTA and loyalty to the OTA, which led to behavioral intention.